Many busy, high end salons do give you another appt day and time when you pick up. Its supposed to be for your convenience, and theirs. Less phone calls to answer, and you dont have to wait 3 weeks to get in when you call. It is nice of them to offer a discount. I do not discount. I do find asking or even mentioning a tip, whether in signage or not, to be unprofessional and rude. However, signs are readily available from grooming suppliers to encourage tipping...I would never have one, nor do I mention tips, EVER, to a client. I would suggest you talk to them before making a decision to move on. Tell them you want X amount of weeks, and ask what the price will be. If after talking with them, and you are still unhappy, move on. I would suggest you dont burn that bridge tho, as you may want to come back in the future should you find that you arent happy with haircuts etc elsewhere.
Should I look for a new groomer?
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I dont get offended when a client trys another place. They almost always come back with a bad haircut, vowing to never ever do it again. Lol Most of the people that try elsewhere is because they have to wait too long to get in with me, and didnt prebook. Some groomers may take offense, but I think thats ridiculous. A consumer has the right to do what they please. A different outlook on the discount...if its a 4 week discount, and they have people booking even a few days after that, then it can get out of hand. 4 weeks turns into 5, then 6 etc. With hundreds of clients, this can be a huge difference in their bottom line and in time it takes to complete the groom. I have many clients that can go 4 weeks between grooming matt free, but stretch it to 4.5-5 weeks, and it takes me an extra 10 minutes to demat areas. If that happens to 5 dogs in one day, I am 50 minutes behind...and possibly those dogs would be discounted too. ( Again, I dont discount tho). A busy salon with 4+ groomers can be doing 30+ dogs each day! Yes, grooming is a business, and we have families to provide for, bills to pay, taxes to pay,etc and I havent seen a non profit salon yet. ;-) Just because we love animals, and care for them daily doesnt mean its not a job we have to be paid for.
Maybe ask a friend or relative where they take their pet, how they like it etc and give someone else a try. You should feel completely comfortable with where you choose to have any service.
Maybe ask a friend or relative where they take their pet, how they like it etc and give someone else a try. You should feel completely comfortable with where you choose to have any service.
You are very welcome. Hopefully it will work out where you are. I can see how it gets annoying when every time you are in they are trying to upsell you with something. I hate that when I go somewhere once, much less every month asking again. Grr.
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