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Should I look for a new groomer?

1470 Views 8 Replies 4 Participants Last post by  Graco22
I'm new to dogs as Mango is my first dog. I have been bringing her to the same groomer for a year now(she is one year 3 months old). Little things have been bugging me about my dog's groomer and I'm not sure if they're things that are normal and I'm just being too sensitive as I have never been to another groomer before and am not too sure what I should expect.

1. Ever since the first day, when I pick Mango up, they have an appointment card with the next groom date. (4 weeks later). Is that normal? I find it a little presumptuous but it might be normal:S

2. I was told when I first called for pricing that I get 15% off when I'm on a 4-6 week schedule. I never asked for the discount, they offered it to me. Well yesterday, I go to pick Mango up and the app card is ready and I tell them I am busy that friday(august 24th) and would prefer a monday. So I told her the 27th would be better. The groomer tells me I would have to do it monday the 20th or I would lose my 15% off because I would no longer be on a 4 week schedule. I was a little shocked. Not only would the 20th make it 3 weeks but I was told I could do up to 6 weeks schedule and still get the 15%!

3. The first 4 months I went there, when I go to pay in cash, the groomer lets me know "we accept tips" with a huge fake smile. Umm, I can tell since there is a huge sign at the front desk boldly proclaiming that they accept tips.

Now these things have been annoying me BUT there is a reason I continue going: my dog looks fabulous, she always leaves and enters with her tail wagging wildly(granted I've yet to ever see her upset), and they act like they really love her. I've heard so many horror stories of dogs getting hurt at groomers and that's why I chose to go to this super high end grooming salon that is 15 dollars more than any other salon in the area. The money is not the issue. It's the attitude! Am I just being sensitive?
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We've used a number of groomers over the years and none of them have ever made the appointment on our behalf however they have asked if we'd like to make another appointment and we've decided the time frame.
Having a groomer that you trust with your dog is worth a lot but you have to decide how frequently you need to have Mango groomed, and whether or not 4-6 weeks is too often. If you only go every 8 or 10 weeks and don't get the discount the total cost will probably be less!
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