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Rant:

I work for a company, and I am having a hard time dealing with the way things are worked in the groom room. Nothing was ever said to me about this when I interviewed, and eventually this is how we started doing things. Things are working like an assembly line, the boss starts the trim for us and we finish it, that way she can book twice as many dogs in the same day. Problem is she controls our schedule, and does not make room for longer grooms or bigger dogs so we will get 12 dogs in a day and four of them might be big doodles, and you’ll have the not nice dogs and the difficult dogs and the old dogs. Also we don’t get lunch breaks, literally everyone else in the facility like the bathers and the kids that work in the boarding facility get lunch breaks, but we do not. I take five minutes to sit down and eat my packed lunch in the room before I keep going. Our boss acts like she would give us one but then “that would be the day that we got screwed with three dogs“ or somesuch thing like that. Essentially we try to say things to her, and she kind of brushes them off. When the crazy schedule gets talked about with too many big dogs or anything like that, she literally said, “I just don’t understand how that happens.” When she books the appts. Its like, maybe you can schedule us a few less dogs, and then there could be a break in the middle of the day for us to sit down and stop and eat and get away for 20 minutes. Even if I get out in 8 to 10 hours in the day, it’s still exhausting doing twice as many dogs. Also if something ever happens to the boss where she can’t be in the room with us, we would then be screwed and have to take care of all the extra dogs that are scheduled under us but that we wouldn’t even have enough time to actually do (would be working way after hours.) I can’t even care about my grooms cuz I don’t have time to care, or make it look how good I know I can make them look.

Pay is great cuz she works us like cattle and I love my coworkers and get benefits but idt I can take this much longer, it’s been a year and I don’t see it progressing in a good way. Also I’m afraid if I ever did get the courage to say anything, she would just brush me off like she does everything.
 

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I think you need to see if you can line up another job first. Have that in place with a start date 3 weeks out. THEN go to her straight up with your complaint. Be forthright. Be direct. Allowing it means you accept it. Complaining here means you are avoiding what needs to be done. She is an abusive employer and she has no respect for you. If you allow it you also have no respect for yourself.

Look her in the eye and say it. Have a second person with you so that nothing is "lost" in the conversation. Suggest that the entire assembly line should shut down for 1/2 hour for lunch (and in some places that is law). I would say it may mean NOT booking that extra dog. There is no such thing as an "emergency groom" (as in life or death).

Give her a week to fix it. If not, give notice and leave and go to the new job. If she fixes it (which is doubtful), then you can always stay.
There are other co workers and other jobs and they might be a lot more fun.
 
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