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European FCI rules use words such as "attentive" and "happy" to score dog's performance. A lot of things are grouped into these two words including where the dog is looking at.For the record ... heel position is based solely on just that: position. No extra points are awarded for eye contact, although it certainly adds flash to the performance.
As far as the actual definition of position, here is an excerpt from the AKC rules >
... and also from the CKC rules >
Not sure but I believe it's an entirely different ball of wax for Schutzhund, where a more intense wraparound style is permitted, and perhaps body 'contact' between handler and dog is actually desired.
I know that Mondioring criteria is a lot higher, so much that if you start heel work too late your dog's spine won't be developed properly for the exercise and it would be painful for him.