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this really pissed me off too !!! Not only the treatment of the dog but of the brave vet also. I say boycott the airline !
 

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That really angered me. The veteran is an amazing person who handled it with a lot more grace than I would have if someone kicked my dog. He doesn't even call for a boycott. He wants to help United improve, which I think is quite admirable.
 

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They would've had to call someone to restrain me.
This man has far more patience than I ever will and this story is absolutely infuriating.
It is really a shame that you a person can't even go into public with a service dog. "I'm scared of dogs, it startled me," doesn't really fly for a dog that's wearing a bright orange vest that reads "Service Dog"
People are just flat out stupid and I think they will look for any excuse to make trouble.
 
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