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Deposit

494 Views 5 Replies 4 Participants Last post by  Bulldogmomma, 
Bulldogmomma
We have been breeding dogs for a while now this is our first issue with a buyer wanting refund back we advised the purchaser when they seen the pup the deposit was non refundable advised we did refund 1 time due to not being completely satisfied with the buyer. But explained we require deposit to show this is a life time commitment for puppy. Now they want funds returned as they found a different breed of dog and would look at future dogs with us. How would you react?
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Lillith
If you were upfront and said the deposit is non refundable and the buyer signed off on it when they paid, then I would keep the deposit. I wouldn't go around telling people that you've issued a refund for reasons other than there wasn't a puppy for that person on the wait list in future, though, haha! Sometimes if you let on that you've given an inch people will take a mile.
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