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Discussion Starter #1 (Edited)
Dear All,

I am shocked and speechless...
Sent my georges 7mths old puppy for a hair cut and the groomer called me that her eye popped... I ended up in the vet clinic. My puppy had a surgery however may remind blind... Pet groomer is not able to tell me how this has happened.

I strongly believe that that what has happened its NOT OK and the pet groomer should have been penalised.

The problem is that we are unsure what steps to take. Does anyone know what shall I do?

Gosia
 

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Discussion Starter #3
It was perfectly healthy cavoodle. Got her from a breeder and was treated like a princess, all vet check ups, injections done.

The pet store guy - do not know when and how it happened

The vet- still didnt get the reports. It happened on Thursday... they said that they cannot say what cases it as they have not been there.
So none knows anything and my puppy potentially will be blind !

This is the most redicules situation that I have been. It just dosnt add up.

Gosia
 

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Poor puppy. I'm really sorry she's going through this.

I'd be suspicious of the groomer, for sure. It's worth noting, though, that eye problems are really common in Cavaliers.

Does the breeder have a good reputation? Is it their own shop, or are they an employee? Chain or small business? Especially if they're corporate, I think it'd be worth going up the chain of command to see if you can at the very least get the vet bills covered - I don't expect that was a cheap surgery.

If it's any reassurance at all, I've had dogs go 100% blind at still be totally fine. Blindness or impaired vision in one eye might not even cause her noticeable problems.
 

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Discussion Starter #5
H,
Thank you for your email.
The pet groomer has an excellent reputation, that was the reason why we took her there.
We bought her from a breeder, DNA tested, healthy dog.
This is small business, owner -but has employees.
Surgery was not too expensive- total will cost us below 3 k

Question, could it naturally happen to her? he said that he didn't hear anything. He admitted that she was left with other dogs for 5 min before preparing the bath. Also for me it doesn't add up, if this would naturally happen to her- would it be not so simple like putting the eye back to the socket? she was on vets surgery table within 15-20 min.
Why the vet told us - most likely partial blindness or lost of eye? this all looks shocking to me...

Gosia
 
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