Can't update email address
Results 1 to 2 of 2

Thread: Can't update email address

  1. #1
    Senior Member melaka's Avatar
    Join Date
    Mar 2010
    Location
    Philly, PA
    Posts
    1,459

    Can't update email address

    Hi. I'd like to change the email address associated with my account, but nothing happens when I try to update it on the settings page. I have entered my current password and put in my new email address (twice), but nothing happens when I click the button at the bottom of the page.

    I tried in Chrome (latest), Internet Explorer and Opera (42.0).

    Sorry if there is info about this somewhere - I couldn't find anything. Is there anything I can do?

    I still have access to the email account that is there now, but am trying to close it in the near future. Thanks!

    Simon - 4 years | Buffy CGC - 9 years | Mina RIP (1.15.97-7.6.16) | Zero RIP (6.12.13)

  2. Remove Advertisements
    DogForums.com
    Advertisements
     

  3. #2
    Administrator administrator's Avatar
    Join Date
    Jul 2010
    Location
    Toronto, Canada
    Posts
    4,749

    Re: Can't update email address

    Sorry, it's a bug in the site software. Issue is on our end.

    What you need to do this yourself is to enter your current email into all available fields for passwords. So that's once at the top, and then enter it again in the password change fields. To clarify, not a new password, your current one is sufficient. Then the save button will be active.

    If that doesn't work, PM to the new email and I'll do the change manually

    Kevin

Quick Reply Quick Reply



Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
SEO by vBSEO 3.5.2 ©2010, Crawlability, Inc.