Account Not Registered
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Thread: Account Not Registered

  1. #1
    Member MaddyBuddy's Avatar
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    Account Not Registered

    Hi! I hope this is the right forum to post this in.

    I joined the forum years ago and recently came back. Whenever I try to go to my profile, I get a message telling me that I'm not registered (screenshot) and therefore I cannot access my profile. How do I officially register so I can access my profile?

    Like I said, I joined a long time ago, so maybe I missed a registration email or something.

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  3. #2
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    Re: Account Not Registered

    Hey there,

    You have come to the right place.

    I am unable to see your profile as well, even though it states you are a Registered and Approved member of the site.
    I have tried switching things around to see if anything would click.
    Can you try clearing your cache and cookies from your browser and see if that clears things up?

    What browser are you using?

    Richard.

  4. #3
    Member MaddyBuddy's Avatar
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    Re: Account Not Registered

    Apologies for the late reply!

    I'm on Chrome. I cleared my cache and cookies and nothing seemed to change. I'll try to log in on a different browser.

    edit: Tried on Safari and Firefox and still not working. :/
    Last edited by MaddyBuddy; 05-16-2016 at 11:01 AM.

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  6. #4
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    Re: Account Not Registered

    Weird. I can locate you in the back end of the site but when I try to visit your profile on the forum it says you're not registered. I reported the issue to the Techs to look into.

    Ticket - 1969105

    Cheers,

    Danniella

  7. #5
    Member MaddyBuddy's Avatar
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    Re: Account Not Registered

    Looks like everything's fixed. Thanks for all your help.

  8. #6
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    Re: Account Not Registered

    For your curiosity, it was the '&' in your username that was confusing the site. Tech removed that and everything self corrected.

    Kevin

  9. #7
    Junior Member Bliss and Jim's Avatar
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    Re: Account Not Registered

    Hello..,, unfortunately I am having the same problem, where I can not see my profile... I also have a "&" in my username maybe that is the problem?..

  10. #8
    Administrator administrator's Avatar
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    Re: Account Not Registered

    Hey there,

    We have removed the "&" from your name as well. let me know if that fixes anything for you. thanks!

    ~Shane

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