Ok, I just gave one of my friends a puppy from my rescue litter and she just called me telling me that she might have to return him. She has had him almost 2 weeks now. He is now 9 weeks old. She is at work from 8-5 so he is crated during that time and let out at lunch. She plays with him all throughout the day when she gets home to try to tire him out, but once it is time for bed he doesn't just whine, he screams! She ignores him but he does not stop! He doesn't have to go to the bathroom and he isn't hungry or thirsty. Once he does fall asleep he wakes up soon after and starts crying again. How can she stop him from doing this? She really doesn't want to have to get rid of him, but she hasn't slept in 2 weeks! He also wont stop pooping in his crate. The crate is the right size and its comfortable. What can be done???