Does petsmart do a good job on grooming?
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Thread: Does petsmart do a good job on grooming?

  1. #21
    Junior Member beagleowner5's Avatar
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    Re: Does petsmart do a good job on grooming?

    My parents own a long haired dog and so they take him to Petsmart quite often for a grooming. They do a great job cutting the extra fur off around his legs besides giving him a good cleaning. Then, afterwards, he plays with my dog and the whole "cleanliness" thing goes out the door... My parents have to take him in about every two weeks.
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  3. #22
    Junior Member Mama 2 Pebbles's Avatar
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    Re: Does petsmart do a good job on grooming?

    I would call your local vet offices and ask for referrals. After all, they do know which grooming salons have injuries.

    There was a groomer that cut a Shih Tzu's ear off and super glued it back on and didn't say anything to the owner.
    The Shih Tzu was kept in a full coat and it wasn't until the owner thought her ear was dirty and she started cleaning it....it fell off.
    So sickening and sad!!!

    You can do a search for the story.....it happened in Pierce County Washington State.
    Last edited by Mama 2 Pebbles; 03-26-2007 at 05:35 AM.
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  4. #23
    Kim
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    Re: Does petsmart do a good job on grooming?

    Find out where the person received their training. I work at a grooming school and I think most of our trained groomers are very good.
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  5. #24
    Senior Member Amaya-Mazie-Marley's Avatar
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    Re: Does petsmart do a good job on grooming?

    I have a Chinese Crested Powderpuff and we took her to petsmart once, and that will be the last time. We picked her up and she looked adorable and smelled great, it wasn't until the next day we noticed she had a cut on the side of her face. We keep her face shaved to cut down on the tear stains around her eyes and then the water stains that get around her mouth. The groomer had to have known she cut her, but did she even tell us, no. That to me is a big mistake. It was most likely an accident, so why not fess up. I wouldn't have been nearly as mad if the groomer would have told me. I wouldn't give all petsmarts a bad name, it just depends on the groomer and the ammout of training that they've had and what not. If I do take Amaya to a petsmart, it won't be that same one.
    I've said it too many times and I still stand firm. You get what you put in and people get what they deserve. Still I haven't seen mine, no I haven't seen mine. I've been giving, just haven't been getting. I've been walking that there line. So I think I'll keep on walking with my head held high. I'll keep moving on and only God knows why.
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  6. #25
    Senior Member Addison's Avatar
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    Re: Does petsmart do a good job on grooming?

    I use petsmart and they are ok... sometimes she comes back and her teeth are great and her shedding is cut in half, othertimes we are not so lucky but she is always better then before I brought her in. I pay about $60 for a bath that takes about 4 hours
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  7. #26
    Senior Member dane&cockermom's Avatar
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    Re: Does petsmart do a good job on grooming?

    petsmart is the biggest competitor for the salon i work at here in part of hampton roads. i only ever hear horror stories from them. they are all concerned with how many dogs they can get done in a day and not the quality of the job they just did. i'm so glad i work where i do and didn't get started with petsmart. i really feel like we care more, and get more personal with our clients and our dogs than petsmart does. i could be wrong, since i've never taken my dog there, but i do only ever hear horror stories.

    but like others have said, it really depends on your area. i don't think most people here have a good work ethic, and that's why it sucks here. lol
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  8. #27
    Senior Member Durbkat's Avatar
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    Re: Does petsmart do a good job on grooming?

    I tried to take Snoopy once as they were open on sundays and there ad in the phone book didn't say anything about requiring appointments so we went there and their sign said "nail and face trimming $12" then below it said "walk in welcomes" so I figured that they accepted walk ins but they didn't so I won't be going back there because I don't like places that take appointments.

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  9. #28
    Senior Member lovemygreys's Avatar
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    Re: Does petsmart do a good job on grooming?

    I took a greyhound to petsmart once for basic grooming. They did a horrible job. How you do a horrible job on a greyhound, is beyond me. But, I'm sure every petsmart different.
    Heather and the hounds ~ www.worldofgrey.com
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  10. #29
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    Re: Does petsmart do a good job on grooming?

    Durbkat- most places are by appointment early. We do 51 dogs a day between 6 groomers and it would be crazy if we accepted walkins. The shop I work at is booked 4 weeks in advance with people driving from 3 hours away just to come here!
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  11. #30
    Senior Member Love's_Sophie's Avatar
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    Re: Does petsmart do a good job on grooming?

    Quote Originally Posted by rmangers22 View Post
    Each place is only as good as its groomer. a private groomer could be worse. you have to do homework and get references. I saw a groomer at petsmart and I reported her. This poor dog was freaking out and she was manhandling him, I was appauled. I know private groomers that have clipped tongues. This is not something to skimp on. Not saying you get what you pay for. Just saying you should get who is best for your dog, even if it means more money and maybe cut back on the visits and give some baths yourself if money is an issue.
    I agree!!! "Shop around"...a good deal isn't always a good deal! And even some places that charge alot of money aren't the best...One thing that will help is to go to a few places and try and get a 'tour' and see how they do things...this will give you and idea of how they handle the animals, how good their grooming is (you don't want your dog coming out all 'choppy' looking, or smelling like he did when he went there!), as well as how they manage their facilities! You don't really want a place that lets the dogs run wild; unless it is an actual daycare facility that has a person doing temperment testing on each dog that gets let loose!! Also, you want a place that is kept clean; if the place smells like a dirty kennel, you probably don't want to bring your dog there, even if they do require shots; atleast I wouldn't! And, yes, you DO want a place that requires proof of current vaccinations.

    I can occassionally take walkins; and most of the time I can book people next day, or atleast next week; but I am the only groomer at the place I groom and this town is really strange when it comes to people consistantly booking their dogs...sometimes they do, and sometimes they don't; but oh well...Lol! This town has tons of dogs, but no one grooms them as regularly as they should...sad...
    Last edited by Love's_Sophie; 10-18-2007 at 01:11 AM.
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  12. #31
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    Re: Does petsmart do a good job on grooming?

    Quote Originally Posted by Durbkat View Post
    I tried to take Snoopy once as they were open on sundays and there ad in the phone book didn't say anything about requiring appointments so we went there and their sign said "nail and face trimming $12" then below it said "walk in welcomes" so I figured that they accepted walk ins but they didn't so I won't be going back there because I don't like places that take appointments.

    The sign meant that they took in Walk-Ins just for nail and face trimming, but the sign probably was for the Nail and Ear Care Package, which is $12 and a walk-in. Sometimes they take in walk-ins for baths or haircuts, but not all the time because they book up fast. Face trimming is sometimes a walk in, if the groomer has time for it. I don't think they would advertise it though.
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  13. #32
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    Re: Does petsmart do a good job on grooming?

    The Petsmat in my town has excellent groomers, but all groomers are diffrent. so each petsmart will be diffrent as well
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  14. #33
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    Re: Does petsmart do a good job on grooming?

    Like someone else said, it depends on which store, and which groomer you use within that store. Go in and talk to them, see how things are before setting up an appt
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  15. #34
    Senior Member Ella'sMom's Avatar
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    Re: Does petsmart do a good job on grooming?

    My local PetSmart does a GREAT job with Ella.
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  16. #35
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    Re: Does petsmart do a good job on grooming?

    I used to work at their salon as a bather. I LOVED working with the dogs but they would schedule me for seventeen dogs a day. There might be people out there who can do a good job with that many dogs to bath and brush and clip nails and clean ears..... but I'm not one of them. I quit eventually because it was just too stressful. Most of my dogs were big golden retrievers and german shepherds and collies, I didn't have many small dogs. I'll bathe little papillons and chiuhuahuas all day long but I could NOT keep up with fifteen to seventeen dogs a day when at least ten of them were big and fuzzy like that. I won't take my dogs there. They )my particular store) demanded too much out of their employees because the more dogs they get in, the more money they can make.
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  17. #36
    Senior Member LittleMoonRabbit's Avatar
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    Re: Does petsmart do a good job on grooming?

    Yeah, I agree it all depends. I love the job that my petsmart does on my dog. They treat her well... I like that I can watch them groom through the window. I did watch once, and it was kinda fun. However, it all depends on the individual. I purposely stick with the same groomers, so I can expect the same results.
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  18. #37
    Senior Member Shanette Peters's Avatar
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    Re: Does petsmart do a good job on grooming?

    Quote Originally Posted by malteseluvr View Post
    We just got a new petsmart.... and i was wondering if they are any good as far as grooming goes.... they arent that expensive..... but i was wondering if it was worth the money?
    thanks
    I have worked for petsmart infact is thanks to them I am a certified pet stylist. I have my reasons for working for myself at home now. If you are concerned about getting your money worth or having a groomer that knows what they are doing i'd suggest to request the salon manager groom your pet(typically they are the ones with most experience) and feel free ask other clients if they have a favorite groomer and why? also any groomer should be ok with the owner sticking around to watch their pet beig groomed. Good luck!
    Shanette Peters/Aunty Noah's Pet Styling(Wetaskiwin, Alberta, Canada)
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  19. #38
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    Re: Does petsmart do a good job on grooming?

    I had a pug that had severe flea allergies and I took her with my other dog to this groomer my other dog had went to many times. I took her to be dipped. Mind you, I did everything to keep fleas off this dog other than letting her pee inside. The groomer called me and asked if my pug held its leg under her underside saying that sometimes a poodle does this when groomed. She also went on to tell me repeatedly that my dog didn't fall off the table or anything. Well, long story short, she apparently dropped my dog off the table causing her leg to come out of joint, it would not stay in, so my vet had to do surgery. After surgery, my pug developed congestive heart failure and had to be put to sleep within a year. I was heartbroken.

    As for petsmart, I would ask around, or ask when you see someone leaving with their dog, ask what they thought. Also, if you find a groomer that does your dog like you like, ask their name, so if they move jobs, you can look them up.
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  20. #39
    Senior Member doggone6's Avatar
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    Re: Does petsmart do a good job on grooming?

    It isn't the company (Petsmart) that is good or bad, it is the individual groomer. Grooming is an art, and as in any other field there will be talented groomers, acceptable groomers, and bad groomers. The best groomers will have waiting lists and will probably charge more per dog since they will insist on doing a GOOD job, rather than making money by volume. It's that old "quality vs. quantity" thing.

    Just the facts.
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  21. #40
    Member lenagroomer's Avatar
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    Re: Does petsmart do a good job on grooming?

    i used to work for petsmart and i worked in a few stores in my area to help coverage. Take it from me when i say petsmart does not care about your pet. petsmart cares about your money. petsmart primary goal is to sell add on services, such as the top dog package. the primary goal should be quality groom, however, that falls about 8 or 9 on the list. quantity or quality, that's sad when it comes to your baby. not to mention petsmart's policies on caring for the dogs are lacking quite a bit.
    i also worked for petco and they have a better view on caring for animals and on giving better quality. so if you must go with a petsmart or petco over a private groomer, i would recommend petco any day.


    hope that helps
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