[Love's_Sophie]

Originally Posted by Noel

I have never taken Noel to a groomer, and I guess I should be happy that I didn't.

Not all grooming experiences are bad

Of course, it's mainly the 'bad ones' that people hear about; I mean, how many people go around talking about a great experience? Some will tell a few friends, but honestly, I think most people just go about their way if grooming went well, and they have a good looking dog; they might say where they got it done if someone asks...

Now take a bad experience, and EVERYONE you know learns about it, how bad the groom job was, how much pain the dog is...etc, etc...

Something to think about, I guess...

[Graco22]

Very good point Sophie. Just like anything else, the bad news travels faster than the good news. I encourage my clients to go to merchantcircle.com and add any reviews, good or bad. Its free for anyone, and we could all help each other out by reviewing good experiences also at that site and many others like it. For every bad thing you hear, there are 10 other places where only good things would be said, but no one wants to say the good things.