Peticure

Filnyyena · 08-04-2008, 07:37 PM

Sorry for reviving a semi-old thread, but I must say we are planning on purchasing a peti-cure elite or power. Haven't decided yet. We have three dogs, all three sizes (West Highland Terrier, Lab X, and Shepherd X.. Basically, if the first two were the correct weight, 30lb, 65lb, and Trek is perfect figure at 80lbs)

Thank you for all your opinions on the matter and links to very informative websites on how to dremel. We will be sending it to our home, not summer house, just in case it takes several months like most here have experienced.

To all those who are having trouble getting your money back:
What I like to do when conflicting with companies is to say something along the lines of: "So how are we going to handle this? I was told I would receive my money on the ____ and it is now the ____. I really do not wish to take legal action against you guys, but if it means getting my money refunded, as promised, as I have PROOF of such promises, then I will do what needs to be done."

They will then transfer you to the appropriate people and you should get your money within 1-3 business days.

I had to do this with Apple because they told my mother that a labeler would qualify for the 100 dollar rebate when purchasing a macbook, which turned out to be false when we went to fill out the rebate forms. I spoke to the person who took my call, told them what one of the representatives told my mother, and then said "So how are we going to solve this? Because my mother was told it qualified, and clearly now after we purchased it under false pretenses, it does not"

He then said he had the power to refund 100 dollars, the amount of the rebate, to the credit card used in the purchase within 1-3 business days. We saw the confirmation email before noon on the second day.

SO, moral of the story: When in doubt, bring up the "I really don't want to sue you guys, but I will if I have to" bit, and you should get a response. And fast. They do NOT want a legalized black mark on their record that others may use against them also.

PS: I love Apple

Customer service is top notch, get all my protects within two days after ordering, and of course the rebate issue was SO surprising..I was not expecting that AT ALL. I thought we would have to be on hold for hours and constantly change representatives and then be disconnected..Like certain companies like Lenovo -_-

Barkley's Dad · 08-11-2008, 01:50 PM

It always surprises me that people have such high expectations of these products. Of course your dog or cat is going to be scared of something buzzing next to them; Peticure has specific recommendations on how to deal with that and they work. All of that is covered in videos on their web site. Fact is it is quieter than any Dremel tool.

As for the wait, it's a new high-demand product filling a niche in a new way, so of course there's going to be a lag. They said it would take up to two months for delivery, and mine was almost exactly that. It didn't occur to me to demand a refund after just a few weeks and go through all that hassle. They also didn't charge my CC until the 8th week.

If you don't like the quality of their tool, which in my mind is very good, then buy the compatible Dremel and their shield for twenty bucks and go to town.

I have two dogs and use the Elite tool for about 20 minutes continuous each time with no reliability problems. The overall construction of the tool seems excellent to me. I didn't know there was a corded model (don't think it was available at the time or I might have opted for that for longevity purposes), but got the cordless which is handier when working with your pet. Yes, the battery does get warm when recharging. I don't know of any Ni-cad battery that doesn't.

Cracks me up as soon as there is a new product the Chinese clone it. There's a new $20 copy (pedi-paws) with no variable speed that looks like a piece of junk, and also doesn't use the same Dremel sanding drums. Anything to rip off someone else's design work and effort.

I have had an old two speed Dremel for 20 years, and so have a ton of the sanding drums and the arbors already.

Only suggestion I have is to forgo the Peticure offer of buying replacement drums from them. Go to your favorite home store and just buy the 80 or 100 grit Dremel sanding drums in bulk and save yourself some $.

All in all I'm very pleased with this, at least the Elite model. I'm going to keep an eye on battery life over the long run, and make sure I can get a replacement if necessary. Fact is the dogs were just as scared if not more of the clippers, and with this there's no chance of hitting the quick.

lablover22 · 08-11-2008, 02:14 PM

i have to be honest, i didn't want to spend that much money and saw the other one called pedipaws and it really does work well. I have a lab, see my screen name :0 and it does the job great. i actually love the guard on it. I bought it here https://www.buypedipaws.com/Default.aspx
which this distributor looks a little better than some others.

Enjoy!

Barkley's Dad · 08-11-2008, 02:18 PM

Quote:

Originally Posted by lablover22

i have to be honest, i didn't want to spend that much money and saw the other one called pedipaws and it really does work well. I have a lab, see my screen name :0 and it does the job great. i actually love the guard on it. I bought it here https://www.buypedipaws.com/Default.aspx
which this distributor looks a little better than some others.

Enjoy!

I'm glad it works for you. It also is cordless correct? I just felt leery of buying a knockoff of the original, and liked the variable speed of the Peticure. If it's a better mousetrap, then so much the better. FYI, my guy is also a lab (black), but is a basset mix. Laying down he looks like any other lab, but when he stands up he's just 8" off the floor! Great combination of breeds.

lablover22 · 08-11-2008, 02:22 PM

Its Cordless - from what i understand from people its not quite as "strong" as peticure but the way i figure is i will take the extra two minutes with pedipaws and this way i know that i'm not going to take off too much at once. Just my 2 cents.

cshellenberger · 08-11-2008, 02:27 PM

I think one of the best features about it is that you CAN use the Dremmel drums, so you can get a courser drum if you need it (both of my dogs have very hard nails and the drum it came with didn't cut it). The dremmel drums are also very affordable and can be found everywhere.
My dogs were used to the dremel so it was queiter and FAR safer.

LUVMYDAL · 08-14-2008, 06:12 PM

When I heard about this product I googled the name and found some forums with some sad stories. I decided that it was not for me but wanted to see what it looked like, so I went to the site. Was not impressed. I already use a dremel type tool with a guard I made myself. (use a manicurist's tool..easier and quieter)
I never so much as signed up for a newsletter...but somehow my personal information and credit card info (password protected!) was hacked by the site!
A "peticure" showed up at my door. Since there was no invoice I thought it was a gift and called to see who sent it. I was shocked to learn that the company had somehow gotten my card number. "Rashonda" was rude and nasty. She refused to send me a mailing lable, so now it looks like I will have to pay shipping, two ways...for a product I never ordered.
I am just appalled that they would stoop to hacking visitors information. I wonder how many people keep the darned thing instead of paying $20 for nothing? Or never check their card and think it is a gift? Or are convinced that they are too stupid to remember ordering it? "Rashonda" actually tried to convince me I had ordered it by suggesting maybe I was drunk. I don't drink, and decided not to buy before I even saw the site!
My techie friend says that sites are easily coded to steal information from personal computers, just like they can take your email address when you visit as a cookie. He works for the LA Sherrif's office, so I believe him! Beware, you may not be safe even to look at this site!

Don152 · 08-14-2008, 09:47 PM

Yes of course I believe that this company commited a crime (a felony in fact) to get your $20... now you can reply and make your second post on this board.

Gramfam04 · 08-17-2008, 02:34 PM

Hi, I am curious about the Peticure and PediPaws products. I have a 13 yrs old choc. lab and I dont want to spend a lot of money on one of these products and I dont want to wait forever to receive it. I wish I could go to a store and buy one tomorrow. Does anyone know how long it takes to ship the PediPaws? It doesnt say on the web site.
thanks so very much

Gramfam04 · 08-18-2008, 09:11 PM

if you dont mind can you tell me how long it took for them to send you the pedipaws? the web site doesnt say how long they take to ship the item and I dont want to wait forever for it...thanks so very much for any information that you can give me

cshellenberger · 08-19-2008, 12:09 AM

I don't think anyone here has ordered the Pedipaws, only the Peticure, it took 8 weeks to get mine. I have had none of the other troubles reported here.

Germanshepherd08 · 08-25-2008, 12:49 AM

I ordered the Peticure and it took about 6 or 7 weeks to get and I was not charged until a few days before I recieved it. I watched the videos and followed them on how to introduce it to your pet but my 6 month old greman shepherd absolutly hates it and any time I bring it out she goes across the room and just stares at it. I've tried giving her treats when I bring it out, I just don't know why shes so scared I've never even turned it on. Any suggestions?

jendy · 08-25-2008, 10:14 AM

I'm glad I searched for this thread as I was very close to getting a Peticure, but if a small Dremel would do the same, I think I would prefer to use that. The clippers only scare me because my Dachshunds nails are very black, and I only take a little off at a time. When he goes to the vet, I have them do it while I hold him. Same here, I make my husband clip while I hold the pup. I'm such a chicken!

We own a Dremel but it's the industrial kind. This cordless one from Target sounds good.

melgrj7 · 08-25-2008, 10:41 PM

We just got a peticure, works great. I got mine within a few weeks. It only took a few days to get my dogs used to it. Their nails are much nicer using this than with cutting them. I got the kind that has the cord.

wolfsnaps · 08-28-2008, 06:19 PM

I got the most powerful, expensive peticure after reading reviews about all the models. I wanted something that would last. I only have my dachshund poodle mix to contend with as the lab/dane manages to keep his nails short all the time from exercising.

It took me a while to figure out how to put it together as the instructions with pictures did not match the product it came with. I THINK I put it together correctly. (don't ask me why but I hate instructional videos and..I shouldn't HAVE to see the video to figure it out)

My dog hates it. He never was a fan of getting his nails cut. I have tried it on two seperate occasions and it just didn't grind much of the nail away. I still had to cut his nails first (always fun) and then used the peticure as a finisher. For the money it cost (like 72 bucks for product and shipping) I have to say it wasn't really worth it for me.

I am going to keep trying with my fearful dog and hope he gets used to it. It gets hot fast and the rotating piece doesn't seem very sturdy (although, honestly it might be my faulty construction)

Hope this helped! Just my opinion.

cshellenberger · 08-28-2008, 06:30 PM

Try this to desensitize him to it.

(Desensitizing A Dog To Inanimate Objects Or Noises)Desensitizing A Dog To Inanimate Objects Or Noises

You'd have to do the same if you used a Dremmel. It's the noise you have to get them used to first, then the sensation.

classicrun · 08-28-2008, 07:09 PM

Don't waste your money. The first one I received was obviously defective. It was also obviously used and returned but for some reason it was repackaged and sent to me. I followed all return instructions. I even faxed my return shipping charges. Did I receive payment for them? I waited weeks. The second one finally arrived. It runs but has no parts in the box so it is unusable. Just go buy a Dremel and be done with it. I have been using one of those for years.

lilfang13 · 08-31-2008, 04:26 PM

I have ordered the peticure petite for my darling little papillon puppy, Spike and he just absolutely loves the treatment it seems. If he sees me get the peticure he prances up to me and starts jumping in excitement and during the process he sits perfectly still and calm. I absolutely recommend this product. It does wonders for me and my little Spike.

JRT_Rattie_Mom · 09-13-2008, 03:40 AM

I have a dog grooming salon, and was anxious to get the Peticure when it first came out, but was hearing (mostly through other groomers) that there were a lot of problem; batteries not staying charged etc. I know the battery problems have since been worked out, and I've heard the owner of the company is a very nice man that wants to make everything "right" when there are problems, but I was still hearing stories about slow delivery etc. I finally decided to just order the Peticure cap only. I needed a new cordless Dremel anyway, so I purchased one that was listed on the peticure web site to work with the cap. The cap was $19.95 I believe, and I was surprised when it came in only about 1 week. I'm very pleased with the cap & how it's working with the cordless Dremel. I groom a lot of dogs with long hair, and the cap is wonderful for keeping the long hair away from winding around the sanding belt! Our own Rat Terrier HATES having her nails clipped, and after just a few times doing her nails with the Peticure cap, she will actually just lay on my lap and fall asleep while I do her nails.. my husband couldn't believe his eyes!

Recovering16 · 09-15-2008, 01:37 PM

This forum has helped me a lot and given me confidence to go ahead and order (the most expensive) one from Peticure. I'm going to get the $59 one that has a cord. I have five dogs, ranging from 8 week old Cocker Spaniel puppy, to 103 pound Lola, who is a Lab mix. I'll let you know my reaction when I've tried it (after 8 weeks or so, according to most of you).

Thanks so much.

Judy